TERMS & CONDITIONS
1. Introduction
Welcome to Whole Melt Extracts USA. These Terms and Conditions govern your access to and use of our website, services, and products. By visiting, browsing, or purchasing from our site, you agree to comply with these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please do not use our website.
Whole Melt Extracts USA reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website following such changes constitutes your acceptance of the revised Terms.
2. Eligibility and Legal Compliance
Our products are intended for adults aged 21 and over (or the legal age in your jurisdiction). By using our website, you confirm that:
- You are of legal age to purchase and consume cannabis-derived products in your location.
- You will not share or distribute our products to anyone underage.
- You comply with all applicable federal, state, and local laws regarding cannabis products.
Whole Melt Extracts USA assumes no responsibility for use of our products in jurisdictions where cannabis possession or sale is restricted or illegal.
3. Product Information and Availability
We take great care to ensure that all product descriptions, pricing, and images on our website are accurate and up to date. However:
- Product availability may vary based on inventory, regulations, and demand.
- Prices are subject to change without prior notice.
- We reserve the right to discontinue or limit the quantities of any product offered.
All products are intended for personal use only and may not be resold without prior authorization.
4. Ordering and Payment
When you place an order with Whole Melt Extracts USA:
- You agree to provide accurate, complete, and current information at checkout.
- We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, payment issues, or policy violations.
Accepted payment methods include Apple Pay, Zelle Pay, Venmo, Bitcoin and other options as listed at checkout. All transactions are processed through secure, encrypted payment gateways.
5. Shipping and Delivery
We proudly offer domestic shipping across the United States and select international destinations.
- All orders are packaged discreetly to ensure privacy and protection.
- Delivery times vary by location and carrier. Estimated delivery details are provided at checkout.
- Customers are responsible for providing correct shipping information. We are not liable for lost or delayed shipments due to incorrect addresses or customs delays.
For detailed information, please visit our Shipping Policy page.
6. Returns, Exchanges, and Refunds
Due to the nature of cannabis concentrate products, all sales are final. However, we are committed to customer satisfaction:
- If you receive a defective or incorrect item, please contact our support team within 48 hours of delivery.
- Refunds or replacements are issued at our discretion after reviewing the claim.
- We do not accept returns for opened, used, or tampered products.
For more details, please review our Warranty & Return Policy.
7. Intellectual Property Rights
All content on this website — including text, images, product descriptions, graphics, logos, and design — is the exclusive property of Whole Melt Extracts USA and is protected by U.S. and international copyright laws.
You may not copy, reproduce, distribute, modify, or use any materials from this site without prior written consent.
8. Limitation of Liability
Whole Melt Extracts USA and its affiliates shall not be held responsible for any direct, indirect, incidental, or consequential damages arising from:
- Use or misuse of our website or products.
- Errors, delays, or interruptions in website access.
- Third-party links or services referenced on our site.
All products are used at the consumer’s own risk. Consult a licensed medical professional before using any cannabis-based products.
9. Health and Safety Disclaimer
Our products are intended for adult recreational use only. They are not intended to diagnose, treat, cure, or prevent any disease. Statements on this website have not been evaluated by the Food and Drug Administration (FDA).
Please use responsibly and in accordance with local laws. Do not operate vehicles or heavy machinery while under the influence of cannabis extracts.
10. Privacy and Data Protection
We value your privacy and are committed to safeguarding your personal information. Please review our Privacy Policy for detailed information on how we collect, store, and use your data.
11. Governing Law
These Terms and any disputes arising from your use of this website are governed by and construed in accordance with the laws of the United States and the State of California (or your applicable jurisdiction).
Any legal action shall be brought exclusively in the competent courts of that jurisdiction.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please reach out to us: